Reservation Policy

Why book directly with us? Guaranteed lowest price.

Always find the lowest price on our website.
No sneaky booking fees added at the last-minute.
Booking is quick and easy on our site. If you need help, we're just a phone call away.

You may cancel your reservation up to one week prior to your scheduled arrival. (Two weeks for holidays and special event weekends). Please contact us directly for details regarding Winthrop events.

If you cancel within one week (two weeks for holidays/event weekends,) your card will be charged for the entire amount of your reservation. If we can rebook the room, we will charge a 25% rebooking fee. (25% of your original reservation.)
Reservations for two or more rooms require a two week cancellation notice and six or more require a four week cancellation notice prior to 3 PM day of arrival.
All holidays & Winthrop's Rhythm & Blue Festival require a two week cancellation notice prior to 3:00 PM day of arrival.

All cancellations must be made by telephone. E-mail cancellations are not accepted.